0% Finance available over 6 or 12 months - easy online checkout

Delivery Returns and Refunds

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

Paypal

Check/Money Order

International Shipping

We do ship internationally on a weekly basis however due to the nature of international shipping this is priced completely on size of the artwork - so the £150 international shipping charge is just a guide for larger artworks (approx 45" x 35") If there is a differential in your shipping price we will refund / charge the difference to you. However if you wish an exact costing please do email us at edinburgh@robertsonfineart.co.uk

Framed Items

In normal circumstances we work with specialist art couriers Fragilistics so please do allow approx 7 - 14 days for delivery. Please Note that any framed paper pieces which need to be fast tracked for any reason (birthday or xmas present for example) will be sent with a Uv Protective Perspex in Place of Glass (this is to ensure safety in transit) but it is also more UV protective than most glass. Please call us if you need any further info.

From time to time we will list items as 'in stock' that we have recently ordered from the artists, so it is enroute to us. From time to time this can affect delivery times - we will notify you if this is the case though.

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Mailing Address For Check/Money Order: 

Robertson Fine Art 
H3 Newark Road South, 
Eastfield, 
Glenrothes, 
Fife, 
KY7 4NS



Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email edinburgh@robertsonfineart.co.uk to request a refund and we will arrange collection.
2. Mail your returned item to:

Robertson Fine Art 
H3 Newark Road South, 
Eastfield, 
Glenrothes, 
Fife, 
KY7 4NS

3. Include in your package a signed letter stating the reason for your return and the original receipt. 
Return Exceptions 
Some items can not be returned if they are opened. These include candles and certain packaged gifts. 
Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 
Restocking Fee 
We reserve the right to charge a reasonable restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Liquid error: Could not find asset snippets/eu-cookie-banner-app.liquid